SHOWCASE BUILT AROUND A REAL TRADIE WORKFLOW
WE BUILT THE SYSTEM
BEHIND THE TRADIE.
Tricity Pigs started as an electrical-service concept. We pushed it further: customer messaging, quote intelligence, a maintainable rate engine, scope controls and market data working together as one operating system.
- MESSAGINGjob context attached
- 36-RATEeditable pricing model
- MARKETevidence-led inputs
415V
BUILT BYLPLATESDRIVER
CASE STUDY / TRADIE SYSTEMS / PERTH WA
CUSTOMER MESSAGING◆MARKET-AWARE QUOTING◆36-RATE ENGINE◆SCOPE GUARDRAILS◆DEMAND DATA◆TRADIE-FIRST WORKFLOW◆
CUSTOMER MESSAGING◆MARKET-AWARE QUOTING◆36-RATE ENGINE◆SCOPE GUARDRAILS◆DEMAND DATA◆TRADIE-FIRST WORKFLOW◆
01 / THE BUILD
NOT JUST THE FRONT PAGE.
THE BUSINESS LOGIC UNDER IT.
The showcase is about the systems behind the tradie: how a lead becomes a scoped job, how a quote gets built, how market evidence informs pricing, and how the operator can keep the rules editable instead of being trapped inside generic software.
WHAT WE BUILT
SIX PARTS.
ONE WORKFLOW.
Each piece solves a real operating problem. Together they turn Tricity Pigs from a brochure site into a usable tradie system.
01
CUSTOMER + JOB
Customer Messaging
SARAH · MIDLAND JOB #TP-204
Kitchen power keeps tripping.
Send a switchboard photo and I’ll attach it to the job.
Customer conversations stay connected to the job instead of disappearing across texts, calls and inboxes.
- Enquiry context stays with the job
- Message-to-quote hand-off
- Clear customer communication trail
- Designed for field use
02
PRICING + MARKET
Market-Aware Quote Calculator
PLANNING QUOTE$231inc GST
1.0 h labour · service visit · market anchor checked
Quotes are built from real business inputs and maintained market evidence, not a generic hourly-rate guess.
- Labour, materials, fees and GST
- Current-market pricing anchors
- Quote-only rules where scope varies
- Inputs can move with the market
03
RATE ARCHITECTURE
Structured Rate Engine
Fault find$231
Power point$170.50
EV chargerQUOTE
Industrial dayQUOTE
Behind the calculator is an editable 36-item model that keeps the pricing logic visible and maintainable.
- Labour classes and hours
- Materials, markups and service fees
- Overrides and margin checks
- Customer price + internal economics
04
SCOPE + RISK
Scope & Compliance Guardrails
PUBLISHQUOTE ONLYPUBLISH RANGEADD-ON
The system distinguishes repeatable jobs from work that needs inspection, scope confirmation or a compliance gate.
- Publish / quote / range / add-on rules
- Job-specific inclusions and exclusions
- Authority gates stay visible
- Reduces accidental over-promising
05
MARKET EVIDENCE
Market & Demand Intelligence
PERTH SNAPSHOT · 14 SEP 2026
Maintenance1,138
Industrial816
Commercial731
Residential611
The product was shaped using current Perth demand signals, earnings context and published local pricing evidence.
- Demand lanes mapped before launch
- Specialist work priced separately
- Employee pay kept distinct from sell rate
- Research feeds positioning
06
OPERATOR WORKFLOW
Tradie-First Workflow
ENQUIRY→SCOPE→QUOTE→BOOK
The pieces are designed around the operator’s day instead of forcing the operator to work around the software.
- Message → scope → quote → booking
- Business rules stay editable
- Useful on a phone in the field
- Less duplicated admin
WHAT THIS SHOWS
WE MODEL THE BUSINESS.
THEN BUILD THE SOFTWARE.
West Aussie Pallets proved the operating-system approach in one business. Tricity Pigs shows the same thinking applied to a tradie: research first, encode the operator’s knowledge, connect the workflow, then build the interface around it.
01 / RESEARCH
Understand the industry
Demand, pricing, job types, risk and customer expectations before UI decoration.
02 / MODEL
Encode the know-how
Labour, materials, scope, margins and rules become software logic the operator can maintain.
03 / CONNECT
Join the workflow
Customer message, job context and quote become one path rather than separate admin islands.
THE SELLING POINT
USEFUL SOFTWARE
STARTS WITH THE WORK.
We can take a real operator, a real market and a messy real-world workflow, then turn that knowledge into a focused product instead of another generic template.
LPLATESDRIVER / BUSINESS SYSTEMS
Business researchBUILT IN
Pricing logicEDITABLE
Customer workflowCONNECTED
Private operating rulesCONTROLLED
See LPlatesDriver ↗